Shipping policy

SHIPPING AND DELIVERY POLICY

Nothing To Hide ("Company," "we," "us," or "our") strives to provide excellent service and clarity regarding our policies for shipping, returns, refunds, and cancellations.

SHIPPING POLICY

Delivery Timelines

We collaborate with multiple courier partners to deliver across India.
Standard shipping is currently available, with deliveries typically taking 2-9 business days depending on the location.
We accept orders only from within India.

Unforeseen Delays:

In case of unavoidable circumstances like natural disasters, pandemics, or unforeseen disruptions, delivery timelines may be affected.
If we anticipate delays, we will notify you by phone or email.

Non-Delivery Situations:

Wrong shipping/delivery address.
Recipient unavailable.
Premises locked.
Incorrect contact details rendering us unable to reach the recipient.
Refusal to accept the delivery.

General Terms:

Delivery will not be redirected or re-delivered to any other address.
Before major holidays or festivals, we recommend placing orders at least 5 days in advance.

We offer free shipping within India, for all orders above Rs. 1,000. A flat shipping rate of Rs. 100 is charged, on orders below Rs. 1,000.

For COD orders, there is an additional charge, which will be calculated at checkout, based on the total amount.

Once your order is shipped, the tracking information for your package will be sent to you on the given email ID and contact number, which can, thereafter, be tracked through the message with details sent to you.